Personalised preferred delivery
We offer you individual services for your received parcels throughout Switzerland. As soon as your parcel has been passed to DHL, you will receive an e-mail or SMS notification. In this message, you can determine the delivery services for your parcel individually - of course, free of charge for you.
Change the date of your delivery
If the specified delivery day does not suit you or you want a delivery for a specific occasion, you can simply move the DHL delivery to your preferred day.
Issue signature approval
Arrange a delivery without signature.
Deliver to a neighbour/reception area
Identify someone in your immediate neighbourhood with whom we can leave your parcel if you are not around.
Pick up at a DHL ServicePoint
Identify a DHL ServicePoint nearby at which we can leave your parcel if you are not around.
Note: For international shipments, please ensure that all customs-related charges have been cleared before delivery. If you have any questions about your preferred delivery, please contact customer service.